Breach and Exceptions
Management
Sigmify GRC’s Breach and Exceptions Management module offers a centralized system to initiate, capture, assign, track, and resolve deviations, failures, and incidents across your compliance, risk, and audit programs. Whether triggered automatically or manually, every ticket follows a structured workflow until closure.
Key Features & Capabilities
Centralized Exception Log & Dashboard
Maintain a real-time, centralized view of all breach and exceptions with status, severity, department, and SLA visibility through configurable dashboards.
Flexible Ticket Creation & Intake
Create breach and exception tickets manually or automatically from audits, governance tasks, risk assessments, or integrated systems.
Breach and Exceptions Classification & Context
Classify breach and exceptions by source, type, and severity to provide clear context and support prioritization of remediation efforts.
Workflow-Based Assignment & Ownership
Automatically assign tickets to designated owners based on defined rules, with support for manual reassignment when required.
SLA Tracking & Escalation Management
Track due dates and escalation paths for each breach and exceptions, with automated alerts triggered on SLA breaches or delays.
Root Cause Analysis & Remediation Tracking
Document root causes and corrective or preventive actions (CAPA) using structured forms, notes, and supporting attachments.
Evidence Management & Closure Approval
Attach evidence at any stage of the ticket lifecycle and enforce review and approval workflows before formal closure.
Audit Trail & Cross-Module Traceability
Maintain a complete history of actions, comments, and approvals, with traceability back to related audits, controls, risks, or tasks.
Comprehensive. Timely. Assured
Comprehensive – Are we capturing all non-compliance or control failures?
Breach and exceptions tickets can originate from missed governance tasks, failed controls, audit findings, risk treatments, or manual inputs. Categorization ensures no issue is overlooked.
Timely – Are exceptions handled before they impact operations or audits?
Each ticket is assigned an owner and escalation logic. Dashboards highlight overdue or unacknowledged tickets in real time.
Assured – Do we have full closure and evidence for each ticket?
All breach and exceptions go through multi-level reviews, evidence collection, and sign-offs—ensuring complete accountability and audit readiness.
Other Products of Sigmify GRC
Compliance & IT Governance
Assessments
Data Discovery & Mapping
Consent Management
Risk Management
Vendor Risk Management
Audit Management
