Breach and Exceptions
Management
Sigmify GRC’s Breach and Exceptions Management module provides a centralized platform to initiate, capture, assign, track, and resolve compliance deviations, control failures, and security incidents. Integrated with SIEM, HRM and monitoring systems, tickets can be triggered automatically from real-time events or manually, ensuring structured workflows, faster response, and complete traceability until closure.
Key Features & Capabilities
Centralized Exception Log & Dashboard
Maintain a real-time, centralized view of all breaches and exceptions with status, severity, ownership, and SLA visibility through configurable dashboards, enriched with SIEM, HRM alerts and event correlation insights.
Flexible Ticket Creation & Intake
Create breach and exception tickets manually or automatically from audits, governance tasks, risk assessments, or SIEM, HRM -triggered events and system integrations, ensuring quick capture of critical issues.
Breach and Exceptions Classification & Context
Classify breaches and exceptions based on source, type, and severity, with SIEM, HRM data providing contextual intelligence to support prioritization and faster remediation decisions.
Workflow-Based Assignment & Ownership
Automatically assign tickets to designated owners using predefined rules and escalation paths, supported by SIEM, HRM alerts and monitoring signals for timely reassignment and accountability.
SLA Tracking & Escalation Management
Track due dates and SLA compliance for each ticket, with automated alerts and escalations triggered by SIEM, HRM events, delays, or breaches to ensure timely resolution.
Root Cause Analysis & Remediation Tracking
Capture root causes and corrective or preventive actions (CAPA) using structured workflows and documentation, supported by SIEM, HRM insights to validate incident patterns and improve remediation outcomes.
Evidence Management & Closure Approval
Attach evidence at every stage of the ticket lifecycle, including logs, files, and approvals. SIEM, HRM integration ensures real-time log capture and validation before formal closure.
Audit Trail & Cross-Module Traceability
Maintain a complete history of actions, comments, approvals, and updates, with traceability across audits, risks, controls, and workflows, aligned with SIEM, HRM logs for full compliance visibility.
Comprehensive. Timely. Assured
Comprehensive – Are we capturing all non-compliance or control failures?
Breach and exception tickets can originate from governance workflows, failed controls, audit findings, risk events, or SIEM, HRM triggered incidents. Centralized tracking ensures no issue is missed and all compliance gaps are recorded.
Timely – Are exceptions handled before they impact operations or audits?
Each ticket is managed through automated workflows, ownership assignment, and escalation logic. SIEM, HRM driven alerts provide real-time visibility into overdue or unaddressed issues, enabling proactive resolution.
Assured – Do we have full closure and evidence for each ticket?
All tickets go through structured reviews, evidence validation, and approvals. With SIEM, HRM backed logs and audit trails, organizations achieve complete accountability, transparency, and audit readiness.
Other Products of Sigmify GRC
Compliance & IT Governance
Assessments
Data Discovery & Mapping
Consent Management
Risk Management
Vendor Risk Management
Audit Management
